Secrets Playa Mujeres Review: Is It Worth It After the Renovation? (2026)
The 30-Second Version
- Best for
- Couples who want quiet, restaurant variety and a calm beach.
- Suite to book
- Junior Suite Swim-Out · Preferred Club Ocean Front · Master with private pool.
- Heads-up before you book
- Value for money 7.9 on Booking and a lineup that may change after the reopening.
Rates change with weeks of notice. Checking availability takes less than a minute.
Contents
- What to know before you book
- What guests say
- Location and getting there
- Which suite should you book?
- 2026 reopening
- Dreams access
- Pools and beach
- When to go
- Where to eat
- Nightlife and spa
- Excursions from Costa Mujeres
- What's not included
- Pros and cons
- Who is it for?
- Quick answers
- How to book without surprises
- Final verdict
What to know before you book
The practical details guests ask about most before they pay, taken from the resort's official website and the Google and Booking listings.
What guests say
The resort holds a 4.5 out of 5 on Google (4,414 reviews) and an 8.4 out of 10 on Booking.com (79 reviews). Here are the category scores from Booking.com (October 2026):
Score by category (out of 10)
Data from Booking.com checked in October 2026; it changes over time.
Location and getting there
The resort is inside the gated Playa Mujeres community in Costa Mujeres, north of Cancún. Hyatt estimates about 35 minutes to the airport; Booking puts it at roughly 17 miles. Downtown Cancún is about 15 minutes by car.
The transfer is not included, so lock in a ride before you travel instead of haggling at the curb. Valet parking is available.
Check-in is from 3:00 p.m. and check-out is until 12:00 p.m.
Check the transfer options available for your dates, number of passengers and luggage, and organize your arrival at the resort.
Which suite should you book?
Hyatt groups them into Junior Suites, Preferred Club and Presidential Suites, with ocean, garden or direct pool access. These are the three that fit best:
Pick Your Suite in 10 Seconds
Option 1 · Couples
Junior Suite Swim-Out
Best for stepping off your terrace straight into the water.
About 603 sq ft, with a king bed or two double beds and direct pool access from the terrace.
Maximum capacity: Hyatt doesn't publish capacity; confirm when you book.
Tip: ask about the suite's location when booking; the resort is large.
Option 2 · More service
Preferred Club Junior Suite
Best for a lounge of your own and an ocean view.
The same roughly 603 sq ft, with ocean or oceanfront views and access to the new Preferred Club building: a check-in lounge, an ocean-view restaurant and an exclusive bar.
Maximum capacity: With a king bed or two beds; confirm capacity when you book.
Heads-up: compare the total cost against a standard Junior Suite.
Option 3 · More space
Master Suite Ocean Front with private pool
Best for a special getaway with a pool of your own.
About 1,200 sq ft, with a king bed, oceanfront and a private pool. It is the largest category Booking lists.
Maximum capacity: 2 guests, per Booking.
Heads-up: there are few of these; book early.
To decide fast: the Junior Suites are all about 603 sq ft; what changes is the view, the pool access and whether Preferred Club is included. Included in every suite: 24-hour room service and a minibar restocked daily.
Check Options for Your Dates →2026 reopening: 424 renovated suites
Secrets Playa Mujeres closed during 2025 and reopened in January 2026. According to Hyatt, all 424 suites were redesigned in a contemporary coastal style, a new Preferred Club building with its own lounge was built, a private beach club opened and check-in moved closer to the rooms.
It sits inside the gated Playa Mujeres community, surrounded by a Greg Norman-designed golf course, about 35 minutes from Cancún airport. A lot of content online still shows the resort as it was before the renovation, so compare with recent photos.
Free access to Dreams Playa Mujeres
What sets this resort apart from its neighbors is access to Dreams Playa Mujeres, its sister resort about a three-minute walk away. According to Hyatt it adds ten more restaurants to the nine on property, and Booking adds twelve bars and a water park.
No transfer, no extra paperwork: that's nineteen places to eat on one reservation.
Pools, beach and hot tubs
The resort has two outdoor pools, four hot tubs and a private white-sand beach, plus a tennis court and a beach club pool. Booking guests mention available loungers and easy access to the pools.
For quiet, the gated-community location helps: there is no avenue or street life nearby.
When to go: weather, rain and sargassum
December through April is the dry and most popular season: highs of 80 to 86°F, lower humidity and little prolonged rain, but also the highest rates and the biggest crowds. May and June bring short showers and lower prices. July and August are hotter and more humid, with strong demand from school vacations. September and October see the most rain and tropical storms, inside hurricane season (June to November), and they are also the cheapest months. In November, storm activity drops off considerably.
Sargassum doesn't follow a fixed calendar: it changes from year to year and week to week.
Where to eat
Hyatt counts nine on-property restaurants: a buffet, five à la carte, two grills and a café. Per Hyatt, reservations aren't required at the restaurants, although Himitsu's teppanyaki tables do ask for one; ask on arrival which venues are open each night.
Market Café
Buffet for breakfast and lunch, overlooking the pool and garden.
Oceana
Seafood by the sea, for lunch and dinner.
Portofino
Italian cuisine.
El Patio
À la carte Mexican cuisine.
Himitsu
Pan-Asian, with a sushi bar and teppanyaki (reservation).
Ayara
South American cuisine.
Seaside Grill
Grill by the pool.
Nightlife and spa
At night there is live entertainment, the Desires club and several bars, including the Rendezvous lobby bar. There is daily animation, classes and beach sports, and the golf course sits next door.
Secrets Spa covers about 16,000 sq ft, with a hydrotherapy circuit, massages, facials, wraps, a salon and a Temazcal ceremony. Treatments and the Temazcal cost extra.
Excursions from Costa Mujeres
Excursions are not included in the all-inclusive, and from Costa Mujeres the best ones are very close. Wait until you're at the front desk and you'll pay more, lose your morning standing in line, and may find the best ones sold out in high season. Before you book, check what each activity includes, whether it offers pickup, its cancellation policy, and availability for your dates.
Chichén Itzá with a cenote
A full day from Cancún to see Chichén Itzá, one of the new seven wonders, and swim in a cenote.
Catamaran to Isla Mujeres
Catamaran crossing with a swim stop, beach and free time, minutes from Costa Mujeres.
Check the tours and activities available for your dates.
What's not included
So there are no surprises when you arrive, this is what costs extra according to official information and reviews:
- Spa treatments and the Temazcal ceremony
- Ki’Ki’Che dinners beyond what your category covers
- Golf packages
- Excursions outside the resort
- Airport transfer
- Pets (fee)
Pros and cons
✓ What works really well
- Access to Dreams Playa Mujeres: nineteen restaurants on one reservation
- 424 renovated suites with a terrace or balcony and hot tub
- Staff and cleanliness, the best rated on Booking
- Quiet gated community with a golf course next door
- Private beach club and a new Preferred Club
- All-inclusive with gratuities and taxes
✗ What to know first
- Value for money is 7.9 on Booking, the lowest score
- Recent reopening: not everything operates every day
- The crossing toward Secrets is for guests 18 and older only
- About a 35-minute transfer from the airport
- Spa treatments and Temazcal cost extra
Who is this resort for?
✓ Great for
- Couples who want quiet and a calm beach
- Guests who want restaurant variety without changing resorts
- Anniversary or honeymoon getaways
- Guests who value service and cleanliness
✗ Skip it if...
- You travel with kids
- You want everything open with no restrictions on arrival
- You prefer being minutes from the airport
- You want the Hotel Zone nightlife
Quick Answers Before You Book
Is Secrets Playa Mujeres adults-only?
Yes. It is an all-inclusive resort for guests 18 and older, and Booking states children cannot stay.
What is the access to Dreams Playa Mujeres?
Secrets guests can use the restaurants and facilities at Dreams Playa Mujeres, the neighboring resort about a three-minute walk away. According to Hyatt that adds ten restaurants; the crossing toward Secrets, however, is for guests 18 and older only.
How many restaurants are there?
Nine on property: one buffet, five à la carte, two grills and a café. With Dreams' ten, that makes nineteen options.
Do I need reservations at the restaurants?
Hyatt says reservations aren't required at the restaurants. Himitsu's teppanyaki tables do ask for one; ask on arrival which venues are open each night.
What does the all-inclusive cover?
Unlimited food and premium drinks, 24-hour room service, a minibar restocked daily, daily activities, nightly entertainment, taxes and gratuities.
How long is the transfer from Cancún airport?
Hyatt puts it at about 35 minutes. The transfer is not included, so it's worth booking before you travel.
What are check-in and check-out times?
Check-in is from 3:00 p.m. and check-out is until 12:00 p.m.
How big are the suites?
According to Booking, Junior Suites are about 603 sq ft and Master Suites about 1,200 sq ft, including the oceanfront Master with a private pool.
What's the difference between a regular suite and Preferred Club?
Per Hyatt, Preferred Club adds its own building with a check-in lounge, an ocean-view restaurant and an exclusive bar. Confirm the exact benefits of the rate you choose.
Is there a golf course?
The resort is surrounded by a Greg Norman-designed course. Booking notes golf packages are offered: ask the front desk for details.
When is the best time to visit Secrets Playa Mujeres?
December through April is the dry and most popular season. September and October bring more rain and coincide with the peak of hurricane season, with the lowest rates. Check the forecast a few days before you travel.
Is there sargassum?
It changes from year to year and week to week. Check sargassum reports and the forecast a few days before you travel.
How to book without surprises
- Check the cancellation policy of the rate before you pay, especially if you travel between June and November.
- Choose your suite category by view, pool access and whether you want Preferred Club.
- Ask which venues are open each night: after the reopening the lineup may change.
- Line up your transfer and excursions before you travel; they sell out in high season.
Final verdict — 4.6 / 5
Secrets Playa Mujeres holds a 4.5 out of 5 on Google and an 8.4 out of 10 on Booking.com. It is not the perfect resort: the reopening is recent and value for money is the lowest score guests give. But for a couple who wants quiet, good food and the freedom to cross to another full resort with ten more restaurants, it is one of the most complete options in Costa Mujeres.
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