Prices shift weeks in advance. Checking availability takes less than a minute.
To get there, you leave the main highway and turn onto a dirt road that cuts through the mangroves, about a mile and a half at low speed. It's narrow and a little rough, and that's exactly what makes you feel like you're about to discover something almost nobody knows about. When you finally arrive, there are no lines and no thirty people checking in at once: you're welcomed into a private office, and within minutes you already have your key in hand. The lobby greets you with the ocean in the background and a design that blends Mayan touches with African influences. Today, the day-to-day is run by Royalton Reserve, a collection of luxury resorts within Marriott's Luxury Collection. As you walk to your room, it's normal to run into peacocks, iguanas, and coatis wandering through the gardens, as if the resort belonged to them too.
Check available airport transfer options for your travel dates, number of passengers, and luggage.
Here's the surprise many guests end up discovering too late: the resort offers a complimentary catamaran ride along the coast, and some guests have even made it all the way to Isla Mujeres on that same boat.
From 800 sq ft, with a soaking tub, separate walk-in closet and a nearly two-foot-wide open rainfall shower.
Concrete balcony with its own plunge pool — one of the few all-inclusives on the Riviera Maya to offer this.
Up to 3,000 sq ft, ideal for families or group trips, with separate living and dining areas.
Just 10 suites, nearly 4,500 sq ft, with a private butler and access to the exclusive Qin Qin and Ka'an restaurants.
Check options for your dates.
The food here feels like part of the trip, not just something to check off. Your room's fridge gets restocked every day with beer, soda, and even coconut water, at no extra cost.
Mexican cuisine, open for breakfast, lunch and dinner. They'll make whatever you're craving on the spot.
Right by the pier, Latin American cuisine, open at lunchtime.
Mediterranean cuisine for dinner.
Asian cuisine — exclusive to Diamond Club guests, not included in the standard package.
Exclusive Diamond Club restaurant inside the Reserve Building.
Three bars with cocktails made to your taste and the ocean in the background.
Beyond the private pool in your suite, the resort has two more pools: the main pool and a certified saltwater pool, part of the Thalasso Spa circuit that uses seawater instead of chlorine. The beach, private and almost always empty, isn't your typical postcard turquoise water, but beach service brings you drinks and food without ever having to leave your lounge chair.
Beyond the catamaran ride mentioned earlier, the resort offers yoga classes, wine tastings, cooking classes with the in-house chefs, and even a guided temazcal ceremony — all included in the rate.
Excursions aren't part of the all-inclusive, and from Puerto Morelos — just 20 minutes from Cancún — some of the Riviera Maya's best excursions are within easy reach.
One of the 7 wonders of the modern world, with a swim stop at a cenote — full day from Cancun.
Catamaran crossing with a swim stop, beach time and free time in town — departing a short drive from the hotel, along the road to Cancún.
Browse tours and activities available for your travel dates.
The Thalasso Spa Center spans over 22,000 square feet, with nine treatment rooms and a seawater hydrotherapy pool — part of the same circuit that feeds the resort's saltwater pool.
At night, you won't find nightclubs or animators with microphones — just a pianist or violinist playing softly in the restaurants. At the resort's three bars — Buena Onda, Mi Lugar and Bonita — the bartenders craft cocktails to your taste while the ocean plays in the background.
On this channel, honesty isn't optional, and this page holds the same standard. The resort holds a 4.7 out of 5 rating on TripAdvisor and an 8.6 out of 10 on Booking.com, based on hundreds of real guest reviews. A clear pattern shows up in those reviews: César Eslava, the general manager, and Mariza, the captain of the K'uhul and Joya restaurants, come up again and again, along with Alexis, a server at K'uhul. What guests praise most is service that feels genuine, not performed, and dining well above the typical all-inclusive buffet. As one recent guest put it, it's "a resort with soul, different and exclusive." Before booking, there are three things worth knowing: sargassum shows up on the beach during certain months (ask about low season, generally January through April), the dirt access road is uncomfortable in low-clearance cars, and the Asian restaurant Qin Qin is exclusive to Diamond Club guests. It's not a perfect resort, but for travelers looking for an intimate, quiet all-inclusive away from the crowds, it's one of the best options the Riviera Maya offers today.
View Booking Options
Top 12 Best All-Inclusive Resorts in Playa del Carmen for 2026
@TopLuxuryHotelsOfficial