Rates change with weeks of notice. Checking availability takes less than a minute.
The practical details guests ask about most before they pay, taken from Marriott's listing and Booking.com.
The resort holds a 4.4 out of 5 on Google (1,134 reviews) and an 8.6 out of 10 on Booking.com, but with only 14 comments, so that score is a rough guide. These are the Booking.com category scores (October 2026), also from that tiny sample:
These scores come from only 14 Booking.com reviews (October 2026): a tiny, rough-guide sample that changes over time. Separately, Marriott.com shows the resort at 4.8 with 211 reviews; that is another source and is not mixed with Google or Booking.
The resort sits on the Chetumal–Cancún highway, km 328, in Puerto Morelos, Puerto Morelos lies between Cancún and Playa del Carmen; per Marriott, Cancún airport is 13 miles away by road, south of the airport, and the Hotel Zone is 22 miles away.
The airport transfer is not listed as part of the all-inclusive, and Marriott's listing says the resort has no shuttle service, so lock in your ride ahead of time.
Check-in is at 3:00 p.m. and check-out at 11:00 a.m.; Booking.com lists private check-in and check-out. Confirm the schedule on arrival.
Check the transfer options available for your dates, number of passengers and luggage, and organize your arrival at the resort.
The resort has 100 accommodations, per Royalton, and Booking.com shows 14 oceanfront suite categories, from about 830 to 4,490 sq ft. What changes is the space, whether there is a private pool and access to the Diamond Club. These are the three options that fit best depending on who is traveling:
Option 1 · Couples on a mid-range budget
For travelers who want an oceanfront suite without paying for a private pool or the Diamond Club.
About 1,130 sq ft with a king bed and a balcony with an ocean view. It is the version without a private pool of the same category (the one that has it carries "Private Pool" in the name).
Sleeps up to 2 (per Booking.com).
Tip: with four adults, the Two Queen version is the same size and sleeps up to 4 (per Booking.com).
Option 2 · Couples who want a private pool
For travelers who want to step from the terrace straight into their own pool.
About 1,240 sq ft with a king bed and a private pool facing the ocean. There is also a Two Queen version, for four adults.
Sleeps up to 2 (per Booking.com).
Heads-up: it is a higher-rate category; if your own pool is not a priority, the suite without a private pool is enough.
Option 3 · Two couples, friends or those who want the top level
For four adults traveling together who want two bedrooms and the Diamond Club perks.
About 1,510 sq ft with two bedrooms and access to the Diamond Club program, which includes a butler and exclusive areas. This category does not list a private pool.
Sleeps up to 4 (per Booking.com).
Heads-up: it has no private pool; if you want one, look at the "Private Pool" categories (they also exist in a Diamond Club version).
Included in every suite: ocean views, a furnished balcony or terrace, a minibar with complimentary items and 24-hour room service. The private pool is only in the "Private Pool" categories; the butler, in the Diamond Club ones.
Check Options for Your Dates →The Diamond Club is the resort's premium tier and has run since December 15, 2025, with a private butler. According to Royalton, the Chairman Building gives its guests a private beach, its own pool and bars, a breakfast restaurant, a music lounge and a Cooking Studio. Marriott's listing also shows the Diamond Club Lounge, the Diamond Club Beach Bar and Ka'an, the Diamond Club-only breakfast restaurant.
Practical advice: if a butler and private areas are part of the trip you imagine, decide before you book and compare the total cost against the Master category. In a standard category you will not have access to Ka'an or to the Diamond Club areas.
The resort's beach faces the Mesoamerican Reef, the second largest in the world. Non-motorized water sports are included in the rate, per Marriott.
Marriott lists an outdoor pool and the spa's Thalasso Pool, with a pool bar (Buena Onda); Booking.com mentions two pools, one of them saltwater. The "Private Pool" suites add their own pool.
December to April is the dry season and the most popular, with sunny days, highs of about 81 to 84°F and lower humidity. From May to October the rains arrive, with heat and humidity (highs of 88 to 91°F) and storms that are usually brief; hurricane season runs from June to November, with September and October the riskiest months.
Sargassum has no fixed calendar; it changes from year to year and week to week.
Marriott lists the Thalasso Spa, the temazcal and the Thalasso Pool among the resort's wellness amenities.
Spa treatments cost extra; the gym (fitness center) is included.
If the spa is the reason for your trip, confirm hours and availability on arrival.
According to Marriott, the resort has specialty restaurants, the Gosselin Cooking Studio and 24-hour room service, plus four bars; alcohol is served from 10:00 a.m. to 11:00 p.m. These are the main ones:
Mexican cooking and grill, per Marriott.
On the beachfront, per Marriott.
Mediterranean (French and Italian) cooking, with ocean views and a wine cellar of 2,750 bottles, per Marriott.
Asian cooking, per Marriott.
Breakfast for Diamond Club guests, per Marriott.
Buena Onda (the pool bar) and the Bonita Piano Bar; the Diamond Club adds its own lounge and beach bar. Room service runs 24 hours.
According to Marriott's listing, the resort offers temazcal ceremonies, cooking sessions at the Gosselin Cooking Studio, a marina and non-motorized water sports included in the rate. Confirm the schedule on arrival.
At night, the resort has the Bonita Piano Bar, the Buena Onda bar and, for the Diamond Club, its own lounge. Booking.com lists evening entertainment and live music.
Excursions are not included in the all-inclusive. From Puerto Morelos, between Cancún and Playa del Carmen, Chichén Itzá and Isla Mujeres are within reach. Anyone who leaves them for the front desk pays more and may find the best ones sold out. Before booking, check in each listing what it includes, whether it offers pickup in your area, its cancellation policy and whether there is availability for your dates.
One of the most sought-after excursions in the area. Check the options available for your dates on Viator and review in each what it includes, whether pickup is offered and the cancellation policy.
An excursion to Isla Mujeres, off the coast of Cancún. Check the options available for your dates on Viator and review in each what it includes, whether pickup is offered and the cancellation policy.
Check the tours and activities available for your dates.
So there are no surprises when you arrive, this is what Marriott's listing leaves outside the all-inclusive:
Yes. It is an adults-only all-inclusive and the minimum check-in age is 18, per Marriott.
On Marriott it is "Paraiso de la Bonita, a Luxury Collection Resort, Riviera Maya, Adult All-Inclusive, Member of Royalton Reserve Collection"; Booking and Expedia list it as "Royalton Reserve Paraíso de la Bonita". It had its grand opening on January 31, 2025, as the result of a partnership between Playa Hotels & Resorts and Marriott, and in October 2025 Royalton presented it as the first member of its Royalton Reserve Collection. It previously operated as Zoëtry Paraíso de la Bonita.
For couples on a mid-range budget, the Master Suite Ocean Front King (about 1,130 sq ft). For your own pool, the Master Suite Ocean Front Private Pool King (about 1,240 sq ft). For four adults with two bedrooms and a butler, the Master Suite Ocean Front Two Bedroom Diamond Club (about 1,510 sq ft).
Check-in is at 3:00 p.m. and check-out is at 11:00 a.m., per Marriott and Booking.com. Booking also lists private check-in and check-out.
It is not listed as part of the all-inclusive, and Marriott's listing says the resort has no shuttle. Cancún airport is 13 miles away by road (the Hotel Zone is 22 miles), so it is best to book your transfer before you travel.
Yes. Per Marriott, parking and valet are free. A rental car is an extra cost.
No. It is an adults-only resort and pets are not accepted either.
Per Marriott: K'uhul (Mexican and grill), Joya (beachfront), Côté à Costa (Mediterranean) and Qin Qin (Asian), plus the Gosselin Cooking Studio and 24-hour room service. Ka'an, for breakfast, is Diamond Club only.
Per Marriott: the Thalasso Spa, temazcal, the Thalasso Pool, a gym and a marina, plus non-motorized water sports included in the rate. Spa treatments cost extra.
It has run since December 15, 2025, with a private butler. According to Royalton, the Chairman Building adds a private beach, its own pool and bars, a breakfast restaurant, a music lounge and a Cooking Studio. Marriott adds the Diamond Club Lounge and the Diamond Club Beach Bar.
Sargassum has no fixed calendar. December to April is the dry and most popular season; from June to November there are rains and hurricane risk.
Google: 4.4 out of 5 with 1,134 reviews. Booking.com: 8.6 out of 10, but with only 14 comments, so it is a rough guide (October 2026).
The resort holds a 4.4 out of 5 on Google (1,134 reviews) and an 8.6 out of 10 on Booking.com, with only 14 comments and so a rough guide (October 2026). It is not the perfect resort: sargassum can show up by season, spa treatments cost extra, and Ka'an and the lounge are for the Diamond Club only. For travelers who want an intimate, adults-only all-inclusive with roomy oceanfront suites and highly rated staff, it is one of the more distinctive options in the Riviera Maya.
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